Legal

Terms of Service

The terms that apply to using this website and to working with us on a scraping engagement. Plain English, no small print games.

Last updated: 10 August 2026

01About these terms

These terms apply to your use of thedatahq.com and to enquiries made through it. TheDataHQ is operated by BinaryBits, Jamnagar, Gujarat, India.

Individual projects are governed by a separate written agreement, quote or statement of work. Where that agreement and these terms disagree, that agreement wins.

02What we do

We build and operate web scrapers and data pipelines that collect publicly available information, then clean, structure and deliver it in the format you ask for.

Scope, volumes, delivery format, schedule and price are agreed in writing before work starts. Anything not written into that scope isn’t included.

03What we won’t do

We decline work that would require us to:

  • Circumvent authentication, paywalls or other access controls
  • Breach a target site’s terms of use
  • Collect personal or identity-related information about individuals
  • Collect data you have no lawful basis to hold
  • Ignore published crawl rules or hammer a site with traffic it has not consented to

04Your responsibilities

You are responsible for the lawfulness of what you ask us to collect and for how you use what we deliver.

By instructing us, you confirm that you have the right to request the data, and that your intended use complies with the laws that apply to you. If a request looks like it crosses a line, we’ll raise it with you before starting - but the underlying responsibility for the use of the data remains yours.

05Quotes, fees and payment

Quotes are valid for 30 days unless stated otherwise. Prices exclude taxes unless the quote says otherwise.

Fixed-price projects are invoiced against agreed milestones. Retainers are invoiced in advance for each period. Dedicated developer engagements are invoiced monthly.

Invoices are payable within 14 days. We may pause work on overdue accounts after giving you notice.

06Changes to scope

Adding sites, fields, volumes or frequency changes the work, and so may change the price and the timeline. We’ll tell you what the change costs before we do it, not afterwards.

07Maintenance and site changes

Target sites change, and scrapers break as a result. This is normal and expected.

Retainer and dedicated developer engagements include fixing scrapers when target sites change. Fixed-price projects include a support window agreed in the quote; after that window, maintenance is quoted separately.

We can’t guarantee continued access to any third-party website. If a site becomes technically inaccessible or changes its terms so that continuing would breach them, we’ll tell you and stop collecting from it.

08Who owns what

The datasets we produce for you are yours. We don’t resell them and we don’t reuse them for other clients.

We retain ownership of our own underlying tooling, frameworks and general know-how. Where a dedicated developer writes code inside your repositories, that code is yours.

09Confidentiality

We treat your requirements, target lists and delivered data as confidential and won’t disclose them. We’re happy to sign your NDA, and a data processing agreement where the engagement requires one.

We only reference work publicly in anonymised form - industry and metrics, never client names or target sites - and only where you have not asked us not to.

10Warranties and limits

We deliver work with reasonable skill and care, and we run quality checks before data reaches you.

We don’t warrant that third-party sources are accurate or complete - we can only deliver faithfully what a source publishes. We aren’t liable for indirect or consequential losses, and our total liability for any engagement is limited to the fees paid for that engagement.

Nothing in these terms limits liability that can’t lawfully be limited.

11Ending an engagement

Retainers can be cancelled with 30 days’ written notice. Dedicated developer engagements can be ended with one month’s notice.

Either side may end an engagement immediately if the other materially breaches these terms and doesn’t fix it within 14 days of being told.

On termination you keep everything already delivered and paid for.

12Website content

The content on this site is provided for information. Metrics quoted in case studies describe past projects and are not a promise of the same result for you.

All product names, logos, brands and trademarks referred to on this site belong to their respective owners. Referring to them is descriptive only and doesn’t imply affiliation or endorsement.

13Governing law

These terms are governed by the laws of India, and the courts of Jamnagar, Gujarat have jurisdiction, unless a signed project agreement specifies otherwise.

Questions about this page?

Write to chirag@binarybits.co and we’ll come back to you.